This Privacy Policy explains how menang46 ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Member", "User") who access or use the menang46 platform at menang46.club. We are committed to handling your personal information responsibly and in accordance with applicable data protection principles.
ℹ️ Your privacy matters to menang46. This Policy is written to be as clear and straightforward as possible. We do not sell your personal data to third parties. We collect what is necessary for safe, legal, and accountable gaming operations — no more.
1.1 menang46 operates the online gaming platform accessible at menang46.club (the "Platform"). In providing these services, menang46 necessarily processes personal data relating to Members and visitors. This Privacy Policy sets out the basis on which we process such data.
1.2 This Policy applies to all personal data collected through: (a) the menang46 website and all sub-domains; (b) the account registration and KYC processes; (c) customer support interactions via live chat and email; (d) payment processing flows; (e) gaming activity and transaction history.
1.3 By registering a menang46 account or using any Platform service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the practices described herein, you should not use the Platform.
1.4 This Policy should be read alongside the menang46 Terms and Conditions, which govern the broader contractual relationship between you and menang46.
2.1 menang46 collects the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad / passport number | Registration & KYC verification |
| Contact Data | Email address, Malaysian mobile number, residential address | Registration & KYC verification |
| Financial Data | Bank account numbers, e-wallet account identifiers (TNG, Boost, GrabPay), transaction amounts | Deposit & withdrawal processing |
| Technical Data | IP address, browser type and version, device identifiers, operating system, session tokens | Automatically on site access |
| Usage Data | Pages visited, games played, bet history, session duration, login timestamps | Continuously during Platform use |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | On customer support interaction |
| KYC Documents | Scanned copies of MyKad (front & back), passport photo page, proof of address documents | KYC verification process |
2.2 menang46 does not knowingly collect sensitive personal data beyond what is required for identity verification and AML compliance (i.e., government-issued identity document images). We do not collect data on racial or ethnic origin, religious beliefs, health, or political opinions except where this is incidentally present in submitted identity documents.
3.1 Direct Collection. The majority of personal data is collected directly from you when you: complete the account registration form; submit KYC identity documents; make a deposit or withdrawal request; contact our support team via live chat or email; respond to a promotional communication.
3.2 Automated Collection. When you access the menang46 Platform, certain data is automatically collected by our servers and analytics systems, including your IP address, the pages you visit, your browser and device information, and the duration of your session. This data is collected using cookies, web beacons, and similar tracking technologies — see Section 10 for details.
3.3 Third-Party Sources. We may receive data about you from third parties including: (a) payment service providers (e.g., Touch n Go, Boost, GrabPay, Maybank) for transaction verification; (b) identity verification services used in the KYC process; (c) fraud prevention and AML screening databases; (d) analytics providers who help us understand Platform usage patterns.
4.1 menang46 uses your personal data for the following purposes:
5.1 menang46 processes your personal data on the following legal bases:
6.1 menang46 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients for the purposes described in Section 4:
6.2 All third parties with whom menang46 shares personal data are required to process that data solely in accordance with menang46's instructions and applicable data protection obligations.
7.1 Some of menang46's service providers are located outside Malaysia. Where personal data is transferred internationally, menang46 ensures appropriate safeguards are in place, which may include: (a) standard contractual clauses approved by relevant data protection authorities; (b) adequacy decisions; or (c) other recognised transfer mechanisms.
7.2 By using the menang46 Platform, you acknowledge that your personal data may be processed in jurisdictions outside Malaysia. In all cases, the data will be handled in accordance with the standards set out in this Privacy Policy.
8.1 menang46 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
8.2 Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
9.1 Subject to applicable law, you have the following rights in relation to your personal data held by menang46:
To exercise any of these rights, contact menang46 via email at [email protected] or through 24/7 live chat. We will respond within 30 days of receiving a verifiable request. Identity verification may be required before your request is processed.
10.1 menang46 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies in use are:
10.2 You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your access to core menang46 services.
10.3 menang46 does not use third-party advertising cookies or permit advertising networks to place cookies on the Platform.
11.1 menang46 implements the following technical and organisational security measures to protect your personal data:
11.2 Despite these measures, no online system is completely immune to security risks. You are encouraged to use a strong, unique password for your menang46 account and to enable SMS OTP two-factor authentication where offered.
11.3 In the event of a personal data breach that is likely to result in risk to your rights, menang46 will notify you without undue delay and in accordance with applicable regulatory requirements.
12.1 The menang46 Platform is strictly for persons aged 21 and above. menang46 does not knowingly collect personal data from any person under the age of 21.
12.2 If menang46 becomes aware that personal data has been submitted by a person under 21, the associated account will be immediately suspended, all data will be securely deleted, and any funds held in the account will be handled in accordance with regulatory requirements.
12.3 Parents and guardians are encouraged to use parental control software to restrict access to gambling platforms. If you believe a minor has registered an account on menang46, please contact our support team immediately.
13.1 The menang46 Platform may contain references to third-party game providers and payment services. These third parties operate under their own privacy policies, and menang46 is not responsible for the privacy practices of third-party platforms. We encourage you to review the privacy policies of any third-party services you interact with in connection with menang46.
14.1 menang46 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, we will notify registered Members via the email address on record and/or by displaying a notice on the Platform.
14.2 The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the Platform after the effective date of any change constitutes your acceptance of the revised Policy.
14.3 If you disagree with any changes to this Policy, you should cease using the Platform and may request account closure in accordance with the menang46 Terms and Conditions.
15.1 For any queries, requests, or complaints relating to this Privacy Policy or menang46's handling of your personal data, please contact us through the following channels:
Email: [email protected]
Live Chat: Available 24/7 on the menang46 website — English and Mandarin supported
Subject Line: Use "Privacy Request" or "Data Protection" for priority routing
Response Time: Data protection requests — within 30 calendar days · General privacy queries — within 5 business days
15.2 This Privacy Policy was last updated on 1 January 2026. For prior versions of this Policy, please contact [email protected].
A quick overview of our core data protection commitments to every Malaysian Member.
Every data exchange between your browser and menang46 is protected by 256-bit SSL encryption — the same grade used by major Malaysian banks. Your login credentials, payment details, and identity documents are never transmitted in plain text.
menang46 does not sell, rent, or trade your personal information to third-party advertisers or data brokers — full stop. Your data is used exclusively for the purposes of operating your account, processing payments, and keeping the Platform secure.
Your menang46 password is stored as a bcrypt hash — even menang46's own systems cannot read your actual password. This means that in any unlikely data breach scenario, your real password cannot be extracted from our stored data.
You have the right to access, correct, port, or request deletion of your personal data held by menang46. Submit a request via live chat or email and receive a response within 30 days. We make exercising your rights straightforward — no complicated forms or lengthy procedures.
menang46 does not permit third-party advertising networks to place tracking cookies on the Platform. The only cookies in use are those necessary for Platform operation, performance monitoring, and optional analytics — all under your control.
menang46 does not retain your data indefinitely. Defined retention periods apply to each data category — account records are held for the regulatory minimum of 5 years post-closure; marketing data is deleted on consent withdrawal plus 1 year. Beyond retention periods, data is securely destroyed.
Your data is protected. Your privacy is respected. Your winnings are yours. Join thousands of Malaysian players on a platform that takes security seriously. 21+ only.